Substitution
Flowers are seasonal. In the event of certain flower types or colours may be unavailable on the specific delivery day, recreating the exact bouquet or arrangement pictured on the website may not always be possible. When substitution is necessary, we reserve the right, at our absolute discretion, to substitute any product with an alternate product of a similar style and equivalent (or greater) value and quality while ensuring that the look and feel of the bouquet/arrangement remains the same. We thank you for your understanding in this.